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A LETTER FROM THE PRESIDENT AND CEO

Dear Friends,

 

Goodwill changes lives through education, training and employment. We believe in the power of work! Because of you, Goodwill provided services to 18,635 people and helped 7,598 Arkansans find employment during this last fiscal year.

 

The Excel Center® at Goodwill, Arkansas’s first tuition-free high school for adults age 19 and older, had its inaugural graduation in December 2018. Six Arkansans received diplomas. In June 2019, 18 more adults graduated. We will expand our school from 125 to 350 students by summer of 2020, and our long-term strategic plan is to have five schools statewide by 2027.

To grow our mission, we are focused on controlled expansion and operational efficiencies. Kaizen is a collaborative, continuous improvement method harnessing our team’s know-how to improve processes and set standards, so employees work more efficiently. A dozen stores went through Kaizen last year, and store sales at those locations increased more than 6%. But even more importantly, the impact on morale and employee retention has improved greatly. 

 

Your support funds the power of work and encourages shoppers to #BringGoodHome.

Thanks for changing lives! 

Sincerely,

 

 

 

Brian F. Marsh, President and CEO

Goodwill Industries of Arkansas

ANNUAL REPORT

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Changing lives through education, training and employment.

“Goodwill Industries of Arkansas, Inc.” is a registered trademark. © 2020 Goodwill Industries of Arkansas, Inc. All rights reserved. 

7400 Scott Hamilton Drive • Suite 50 • Little Rock • AR 72209 • Tel: 501-372-5100 • Toll Free: 877-372-5151