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Who is Goodwill Industries of Arkansas (Goodwill)?


As a leading nonprofit social enterprise, Goodwill provides critical human services such as job training, placement, retention and other community-based services to the most fragile populations throughout Arkansas; in other words Goodwill is about education, training and employment.




What does Goodwill do?


Goodwill’s mission is to create life-changing opportunities for people with disabilities and other barriers to employment. Goodwill serves the most fragile populations in our communities including people with disabilities, the homeless, at-risk youth, ex-offenders, and those who are chronically unemployed by connecting them to jobs. The mission is accomplished by putting people to work in the community or within Goodwill.




When was Goodwill established?


Goodwill was founded in 1902 by Rev. Edgar J. Helms at the south end of Boston. Goodwill Industries of Arkansas is part of a network of more than 160 autonomous Goodwills throughout the US and Canada and was founded in 1927.




Where does Goodwill operate?


Goodwill’s service area covers all 75 counties in the state of Arkansas. Goodwill's locations currently include: 35+ stores 40+ donation centers 2 outlet centers 1 computer store Click here to search for a location near you. Goodwill programs currently include: The Excel Center®—an adult high school The Academy—training to advance careers Reentry Services—training and employment for formerly incarceration individuals




Why does Goodwill exist?


Everything performed at Goodwill is designed to fulfill the mission. Goodwill believes in the power of work and having a job is a cornerstone in a person’s life. Goodwill’s employment programs promote independence and dignity for people to provide for themselves and their families. As a result, quality of life increases.




How does Goodwill fulfill its mission?


Goodwill’s business model is designed to be sustainable by creating revenue-generating business lines that not only create jobs for people served, but also contribute to the bottom line. Today, Goodwill’s business model is organized around 2 major divisions which are:

Mission Services—focuses on providing the training and support people need to gain and maintain employment.

Donated Goods—supports mission services through the sale of donated clothes and household items at Goodwill stores throughout Arkansas and online through shopgoodwill.com.




How do I find a donation center near me?


To find your nearest location click here and search your city.




Why should I donate to my local Goodwill?


When you shop at Goodwill you’re helping to give invaluable tools to those who would otherwise struggle to find employment. Click here to see some of our many success stories.




What items do you accept for donation?


See our donation guidelines for a list of acceptable and unacceptable donation items. We accept items that are in good condition and can be sold “as is.” We make the best use of items that are clean, complete and in resale condition. We cannot accept items that are in need of repair, incomplete or in poor condition. We only accept items that comply with environmental hazard and public safety rulings. When hazardous chemicals or other dangerous materials are donated to Goodwill, they put staff members and the community at risk for exposure and potentially serious danger. We are also unable to accept baby items like strollers, car seats and crib mattresses because of our concern for the safety of our customers.




Do you accept financial donations?


Yes we do. You can make a financial donation online today by clicking here. Goodwill Industries of Arkansas is a 501(c)(3) tax-exempt organization, contributions are tax-deductible to the extent allowed by federal and state law.




What should I do with my cell phone before I donate or recycle it?


Prior to donating or recycling your cell phone, there are three things you need to do: 1. Terminate your service. 2. Clear the phone’s memory of contacts and other stored information. 3. Manually delete all information, and follow instructions from your wireless carrier or the product manual on how to conduct a factory hard reset; use data erasing tools that are available on the web. Remove your SIM card and shred or cut it in half. If you are not sure if your phone uses a SIM card or if you need assistance removing your SIM card, contact your service provider or manufacturer.




Does Goodwill accept computers?


Donate your old computers, monitors, keyboards, mice, speakers, etc. for free at any Goodwill store or attended donation center. Any brand computer is eligible for donation. Goodwill will refurbish or recycle the equipment.




I inadvertently donated an item. Who do I contact?


Please call the donation center or store where you donated your items to determine whether or not they are still available and have not yet been sold.




When I dropped off my donations recently I saw an item that had been donated and asked the attendant if I could purchase the item and he said no. Why can’t I buy the item from the truck?


Donated items must reach our stores and be processed before they can be purchased, so you won’t be able to buy anything straight off of the truck. That being said, head into your favorite Goodwill stores often to check in on our ever changing merchandise!





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Changing lives through education, training and employment.

“Goodwill Industries of Arkansas, Inc.” is a registered trademark. © 2020 Goodwill Industries of Arkansas, Inc. All rights reserved. 

7400 Scott Hamilton Drive • Suite 50 • Little Rock • AR 72209 • Tel: 501-372-5100 • Toll Free: 877-372-5151